Description
This workbook provides a means of assessing the quality of processes in BS 15000 parts 1 and 2 and in BIP 0005 “The Management guide to IT service management”.
Also available as part of KIT 32.
Product Details
- Published:
- 11/11/2002
- ISBN(s):
- 0580337125
- Product Code(s):
- 30085902
- Note:
- This product is unavailable in Ukraine, Russia, Belarus
