AWWA IMTECH64717 PDF

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Overcoming Inertia When Building a Customer Oriented Organization
Conference Proceeding by American Water Works Association, 03/01/2007

Document Format: PDF

Description

This slide presentation outlines elements of building a customer oriented organization. Topics outlined include: customer expectations; customer interactions; setting direction and accountability; building momentum; resistance to change; and, key points to remember.

Product Details

Edition:
Vol. – No.
Published:
03/01/2007
Number of Pages:
15
File Size:
1 file , 720 KB
Note:
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