AWWA CSC59667 PDF

$14.00

The True Costs of Billing & Collections
Conference Proceeding by American Water Works Association, 04/07/2004

Document Format: PDF

Description

This slide presentation begins with an outline of information on Charlotte-Mecklenburg Utilities’ billing process. Project issues include: formal agreements about the allocation methodology of the billing process costs between the City and County; and, elected officials believed billing could be performed more efficiently utilizing another system. Project objectives included: ensure that appropriate costs are determined and allocated to utilities, Storm Water Services, and the City General Fund; and, identify alternative methods of billing for utilities and Storm Water Services activities and evaluate financial feasibility. Project approach included: Task 1 – identify the full cost and evaluate the reasonableness of cost allocations to each entity; Task 2 – identify alternative methods for billing utilities and Storm Water Services and, at a high level, determine financial feasibility; and, Task 3 – benchmark comparable systems in areas of cost allocation, performance metrics, and system functionality.

Product Details

Edition:
Vol. – No.
Published:
04/07/2004
Number of Pages:
21
File Size:
1 file , 4.3 MB
Note:
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