Description
This powerpoint presentation presents a communications tool box with the following components: communicating with customers; invest in staff; dealing with common issues; indicate what customers are getting for their money; utilizing performance feedback; addressing concerns; aggressive customers; educate board members; communicating change; crisis communications; resources – templates and graphics; and, training.
Product Details
- Edition:
- Vol. – No.
- Published:
- 11/01/2008
- Number of Pages:
- 19
- File Size:
- 1 file , 1.1 MB
- Note:
- This product is unavailable in Ukraine, Russia, Belarus
