Description
This slide presentation outlines information on the connection between customer complaints and water quality. Topics covered include: US Environmental Protection Agency Standard Maximum Contaminant Levels; how the Philadelphia Water Department handles customer complaints; complaint database; flow chart for complaints; correlating complaints to taste and odor; Geosmin vs. complaints; complaints vs. 2-MIB; complaints make good case studies; follow-up is important; developing predictive tools; complaints identify problem areas; complaints track system practices; complaint response guides security; and, complaint response evaluation.
Product Details
- Edition:
- Vol. – No.
- Published:
- 06/17/2004
- Number of Pages:
- 36
- File Size:
- 1 file , 3.6 MB
- Note:
- This product is unavailable in Ukraine, Russia, Belarus
