Description
Provides guidelines for the establishment of a quality management system for services with the primary objective of preventing unsatisfactory services. This Standard is identical with and has been reproduced from ISO 9004-2:1991. Identical with NZS 9004.2:1992 and produced as a Joint Australian/New Zealand Standard.
Product Details
- Edition:
- 1st
- Published:
- 01/01/1992
- ISBN(s):
- 072627478
- Number of Pages:
- 19
- File Size:
- 1 file , 230 KB
- Product Code(s):
- 10116445, 10116429, 10116436
- Note:
- This product is unavailable in Ukraine, Russia, Belarus
